ZHIHAO LABORATORY FURNITURE LTD

English

FAQ

I don't like the design, can you produce according to our requirements?
No problem, send us your requirements.

What is the delivery time for OEM?
Normally, it's 20days. We will let you know when we quote.

What should we do if your products can't meet our requirements?
Before mass production, we will offer CAD drawing with details for confirmation;
We can provide sample for checking;
If our products are not same with CAD drawings or sample, we will have no conditions to compensate you for your loss.

What shall we do if you can't finish our products within time?
Don't worry, we will pay all the losses if we can't delivery within contract time.

Can you keep our design secret?
Absolutely. We can sign the contract with you.

What is the payment term?
EXW or CIF, all no problem. But, we only accept T/T payment. And 30% deposit, the balance should be paid before shipment.

How can i trust you?
We serve every client with honesty. You are welcome to visit our factory. And if you want, we can offer our old customers contact information, then you can check our serve with them.

How to mounted the products?
Don’t worry, it’s really very easy. Even it’s your first time, you can fix them easily.

What shall we do if less goods received?
After confirm, We will pay for the express and resend to you.

What is your warranty policy?
One year free warranty, lifetime maintenance.

Send us your detailed needs today, we promise all you initial inquiry will be replied within 24 hours.
ZHIHAO LABORATORY FURNITURE LTD